Shipping and Delivery

Shipping and Delivery


Shipping
wysLink.com ship across Canada and the United States. We offer a variety of shipping methods to meet your needs:
  • Standard Shipping – Free on all qualifying items by our preferred methods , except items that orders under US$100. In Canada, the goods are shipped from Ontario by Purolator Ground or Canada Post. In USA, the goods are shipped from San Jose, California by UPS Ground or FedEx Ground.
  • Expedited Shipping – We charge US$35/box for any Air Express Shipping. Some items or cases may require additional shipping/handling charges. You will be contacted prior to shipping if any additional charges are incurred. Other shipping methods including air and freight collect are available by request.

Delivery
We ship out your item within 2 business days (available for in-stock items only). If any item is out of stock, immediate notice will be posted to the website. If after ordering, any portion of your order is not available, you will be notified by e-mail or phone, we will ship available items and the remainder of the order will be shipped as it becomes available.
  • We keep you informed - Shortly after you place your order, you will receive a Purchase Confirmation email to confirm your order details, including shipping address and shipping type. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.
  • Receiving your order - When you receive your order, please make sure all the right contents are in your parcel.

DAMAGE / LOSS
It is your responsibility to inform us of any shipping damage items within two business days of receiving the package. Notification beyond two business days may result in the claim being denied.
Tracking information is provided via email for most orders. On occasion, orders may become lost in transit, delivered to the wrong address, or consigned to a person other than you, please contact us.